Browser Reliability Runtime
Controlled synthetic commerce reliability testbed
Synthetic tenant

← All traces

Review and approve refund request for ORD-18401

Workflow

approve_refund

Mutation

unexpected_modal

Customer

customer_a

Resolution

RESOLVED

Task completion

COMPLETED

Latency

2236 ms

Vision calls

0

#0 · NORMAL_ACTION
APPROVAL_DETAIL
http://127.0.0.1:4317/approvals/ORD-18401
Target evidenceBlocker evidence
Trace screenshot 0
TARGET
BLOCKER

Action

approve_refund_request · failed

preflight blocker detected: announcement_modal
#1 · FAILURE
APPROVAL_DETAIL
http://127.0.0.1:4317/approvals/ORD-18401
Target evidenceBlocker evidence
Trace screenshot 1
TARGET
BLOCKER

Diagnosis

UNEXPECTED_MODAL · 95%

An unrelated modal interrupts the expected action path.

  • Announcement modal is not part of the expected workflow transition

Recovery ranking

  1. CLOSE_MODAL · 0.95
  2. RETURN_PREVIOUS_STEP · 0.73
  3. REFRESH · 0.51

Policy

ALLOW — Recovery action is allowed by the active customer policy.

Executed

CLOSE_MODAL · success

#2 · RECOVERY
APPROVAL_DETAIL
http://127.0.0.1:4317/approvals/ORD-18401
Target evidenceBlocker evidence
Trace screenshot 2
TARGET

Diagnosis

UNEXPECTED_MODAL · 95%

An unrelated modal interrupts the expected action path.

  • Announcement modal is not part of the expected workflow transition

Recovery ranking

  1. CLOSE_MODAL · 0.95
  2. RETURN_PREVIOUS_STEP · 0.73
  3. REFRESH · 0.51

Policy

ALLOW — Recovery action is allowed by the active customer policy.

Executed

CLOSE_MODAL · success

#3 · VERIFY
COMPLETE
http://127.0.0.1:4317/approvals/ORD-18401/complete
Trace screenshot 3

Action

approve_refund_request · success